Concierge Service
Cleantech Service Group provides fully trained, professionally presented concierge staff for strata corporations across Metro Vancouver. With over 30 years of experience working alongside strata buildings, we've developed a concierge solution built specifically for strata living — covering everything from resident assistance and access control to package handling and incident reporting, with flexible coverage from 8 to 24 hours a day.
THE CLEANTECH DIFFERENCE
Consistency You Can Count On
Dependable janitorial care, day after day. We combine structured protocols and strict quality checks to ensure a pristine, healthy workplace every morning—giving you total peace of mind.
Tailored Desk Procedures
Custom concierge manuals built entirely around your building’s unique footprint, emergency paths, guest tracking, and specific strata bylaws. We define clear, transparent tasks for every shift so nothing is ever missed.
Proactive Coverage Planning
Sick days, vacations, and staffing transitions are Cleantech's responsibility. We plan ahead and maintain a dedicated pool of trained relief concierge staff, ensuring seamless backup coverage so your desk is never left unattended.
GPS-verified attendance
We use advanced geo-tracking to verify every single shift and patrol in real time. This ensures your building receives the exact level of dedicated presence and on-site front-desk care it is supposed to, exactly when promised.
Dedicated Operations Support
Backed by a specialized layer of support—led by our Concierge Manager—our team conducts regular site visits, handles performance reviews, and ensures rapid operational coordination for sudden on-site needs.
Regular Quality Checks
Routine, proactive site audits allow us to maintain our elite service standards. By catching minor details early—from dress code compliance to meticulous logbook tracking—we keep your property’s first impression looking pristine.
Data-Driven Shift Handovers
Our team uses an internal digital tracking system to log incidents, visitor notes, and key handovers in real time. This ensures that when shifts change, the incoming concierge is instantly brought up to speed, preventing critical communication gaps.
Cleantech’s advanced cleaning management software delivers complete visibility and peace of mind. With real-time tracking, automated inspections, geofenced timekeeping, and photo-verified task completion, every service is monitored to ensure consistent, high-quality results. You get increased accountability, clear reporting, and a cleaning program you can rely on—day after day.
Data-Driven Building Care
WHAT’S INCLUDED
Comprehensive Front-Desk Management
Professional hospitality, strict security, and seamless daily operations for your strata community.
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Greeting and screening all visitors, contractors, and delivery personnel. We manage visitor logs and secure fob/key tracking to ensure only authorized individuals gain entry to your building.
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Receiving, securely storing, and logging incoming packages. We ensure residents receive their deliveries safely while keeping the lobby neat, organized, and free of cluttered parcels.
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Managing elevator reservations, installing protective wall padding, and enforcing strata moving bylaws. We also oversee bookings for shared spaces like lounges, guest suites, and fitness centers.
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Monitoring common areas and gently but firmly reminding residents and guests of building guidelines regarding parking, noise, and shared spaces to maintain a harmonious community.
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Conducting regular walkthroughs of the parkade and amenities to check for hazards. Our team serves as the immediate on-site point of contact for fire alarms, leaks, or security breaches, escalating issues instantly to property management.
What People Are Saying
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"Super Happy with their work. Very professional, efficient and they did a great job on our windows. The manager who sent the quotes was very quick at getting back to us. Our Strata won't go with any other company at this point!"
— Strata Property Manager
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"I just want to say how impressed I am with Cleantech, and this entire process while working with the team. Everything has been beyond my expecatations, right from the quoting process until now and it gives me a peace of mind that my Strata has chosen Cleantech for these services!"
— Council President
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"Used this company for our townhouse complex and they did an amazing job with the external building wash and power wash of parking stalls! Would recommend them for sure!!"
—Resident
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Ready to Clean Up Your Property?
Contact Cleantech Service Group today for a free, no-obligation quote. We service commercial, strata, and industrial properties throughout Metro Vancouver.